HanPHONE IVR Serves Beijng Olympic Equestrian Events

(Hong Kong, Aug 15, 2008) KanHan Technologies Limited (KanHan) today announced that Transport Department has chosen HanPHONE IVRS system to provide public a telephone enquiry service for the latest traffic news related to the Olympic Equestrian Events held in Hong Kong. As early in May, the HanPHONE system began its service to Beijing Olympic in the broadcast of the special traffic arrangements to the media when the Olympic torch passed Hong Kong.

Via a web-based interface, Transport Department can choose to upload and play pre-recorded voice messages or utilize HanPHONE's integrated text-to-speech technology converting real-time news into voice at scheduled time for callers in Cantonese, Putonghua and English. The custom-made enquiry system was built upon popular XML technologies and was tested and deployed in less than two weeks time.

HanPHONE flow diagram

The awards winning HanPHONE IVR system allows the easy design of interactive voice telephone system using standard web based technologies with embedded text-to-speech capabilities that meet users specific needs in the shortest possible time frame. HanPHONE has been deployed by many large enterprises including Hospital Authority, Housing Authority, Social Welfare Department and Hong Kong Society for the Blind in serving the public.

 

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