KanHan Provides Free Health Check on Your Telephone System

KanHan Provides Free Health Check on Your Telephone System

(Hong Kong, 30 October 2013)

KanHan Technologies Limited(KanHan), being a market leader in providing the HanPHONE branded telephony solutions, has been hearing from our customers to provide an one stop shop for all their telecom related needs including equipment supplies and maintenance services.

We are glad to announce our new Telecom and Customer Care division manned by certified professionals is now ready to supply and provide maintenance service to renowned PABX equipment and Voice Recorder in addition to the HanPHONE family of Computer Telephony Integration, IVR and Call Center solutions. 

blue background with telephone

The new service scope includes:

Telecom & Customer Care System Solutions

  • Supply and Provision of Telephone and Related Hardware Support and Installation
  • Automatic Interactive Voice Response (IVR) System Design and Deployment
  • Call Center System Design and Deployment
  • Customer Relationship Management (CRM) System Design and Deployment
  • Social Media Channels (e.g. Facebook, Whatsapp, WeChat) and Mobile App Integration
  • Expansion and Replacement Planning of Existing PABX System

Maintenance and Technical Support

  • 24/7 Support Services
  • On Site Health Check and Inspection
  • Hardware, Cable and Network Repair
  • Remote Configuration and Programming
  • Software Updates
  • Periodic Monitoring Report
  • Troubleshooting
  • Site relocation

The following popular telecom equipments are now covered in our inauguration offerings:

  • Alcatel-Lucent 8 Series IP Touch
  • Alcatel-Lucent 9 Series Digital Phones
  • Alcatel-Lucent OmniPCX Enterprise PABX
  • NICE Recorder

To celebrate the inauguration of the new services, we are offering Free Health Check for a limited time to your existing equipment and, Free Consultation in upgrading your customer service infrastructure covering both traditional telephone and new social media channels At Your Request.

Call us now for a Free On-Site Health Check which includes:

1.  Hardware and Cabling Health Checks

2.  Hardware Compliance Check

3.  Event Log Check

4.  System Backup Check

 

Please contact us for more details. 

Hotline   : (852) 2851 3020                      Fax               : (852) 2861 1830

E-mail    : info@kanhan.com                Website        : www.kanhan.com