HanPHONE IVR Hosting Service Supports China Resources Vanguard Co., Ltd. For Member Services Hotline

(Hong Kong, 25 March 2010) KanHan Technologies Limited (KanHan) announced today has successfully offered CR Vanguard, ("China Resources Vanguard Co., Ltd." / client), an inexpensive hosting IVR service with customization for its membership program called "Fun Fun CARD". This 24/7 IVR system extensively helps to improve customer relationship through a real time response management.

CR Vanguard Customer Service Hotline
Diagram 1: CR Vanguard Customer Service Hotline 2511 9966

3 Significant features of this robust IVR system are designed by KanHan.

1. Cost Effective
HanPHONE IVR hosting system benefits client saving costs extensively from high initial set up and hardware costs, human resources and time costs. Its user-friendly interfaces allow quick and easy voice command configurations to any customized needs. These functions increase client's company overall productivity.

2. 24/7 Service Hotline
Designed for busy city lifestyle, operating 24 hours a day and 7 days a week services provide a real time response on members' enquires including reward point status, gift redemption, lost member card handling and etc. by a simple touch tone call flow process.

3. Easy Data Reporting
Its real time monitoring feature helps to do marketing analysis in a much easier way including data connectivity, member logging and promotions responses etc. These make resources allocation more easy and accurate.

CR Vanguard IVR System Flow Designed By HanPhone
Diagram 2: CR Vanguard IVR System Flow Designed By HanPhone

The award winning HanPHONE IVR system developed by KanHan,, is a highly customizeable telephony platform enabling all sorts of interactive voice response applications.. Customers can choose to purchase the system or use it as a hosting service on rental basis like CR Vanguard.. Our diversified one-stop services scope cover SMS broadcast, lucky draw hotline and fax-on-demand to improve overall customer relationship and generate more revenue to our clients in a fast and cost effective way.

 

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