"Plug-and-Play": KanHan Digital Voice Recording for Financial Institutions

(Hong Kong, 15 February 2012)

The Securities and Futures Commission (SFC) has earlier stressed the importance of the telephone recording requirements in its circular to registered intermediaries dated 13 November 2002. Tape recording a client’s orders ensures that there is reliable evidence to fall back on when assessing any dispute between a broker and its client concerning the particulars of a trade order is essential for all financial institutions.

In accordance to the telephone recording requirements in the SFC’s Code of Conduct and internal control guidelines, KanHan Technologies Limited (KanHan) launched a total solution on digital voice recording for various PBX - HanPHONE VRS on January 2012. The stated system is chosen by Hong Kong security dealer Hui Kai Securities Limited: integrating with legacy PBX system and simple installation, HanPHONE VRS offers businesses with a practical and streamlined security and training tool by recording information for easy reference. It replaces its aging Eyetel voice recording system which support has been dis-continued locally.

The overall system design provides a complete and standalone recording platform for all conversations. Through the technologies of HanPHONE VRS, conversations can easily be retrieved for investigation and monitoring purpose by saving in Window supported format with multiple security options for legal compliance purpose.

Monitoring console
Monitoring console

System Architecture

System Architecture

 

 

With lower setup fee and rental service available, HanPHONE VRS is a perfect voice logging purpose. Through onsite demonstration, clients can know more about functions and features of HanPHONE VRS. For more information, please visit:
http://www.kanhan.com/webpage/eng/products_HANPHONEvrs.php.
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